FAQ

Frequently asked questions

What will the recipient receive with the Gift Package?


The lucky gift package recipient will receive: - Their choice of room type at any d3h Days Inn OR Home Hotel. This depends on which package you purchase for them. - One Explore Pass they can redeem for local attractions, restaurants and more. - A personalized letter from you which includes instructions on how to redeem. - A brochure listing all hotel locations they can redeem their free night for.




What is an Explore Pass?


We've partnered with the best of the best restaurants, attractions and more in various city's across Saskatchewan and Alberta to provide your employees with an opportunity to explore local businesses while on their staycation. From a spa experience to North America's largest inflatable park to unique local restaurants, there's something for everyone!

Explore Pass holders can redeem tat over 40 locally owned and operated businesses by browsing our Explore Pass Redemption Options at ExplorePass.ca.




When will the gift packages be shipped?


Shipping is free! We will individually package up your gift card, custom letter and Explore Pass into one beautifully designed envelope and send to you, ready to gift to your friend, family or staff member.

We ship same day from Saskatoon, SK Monday-Friday so you should receive your package within 3-7 business days.




What's in the custom letter?


IF YOU PURCHASE A PACKAGE FOR A FRIEND OR FAMILY MEMBER

When writing a message to your friends and family, first and foremost, speak from the heart. Here are some other great tips from Hallmark when choosing what to write:

1. It’s a big deal when family or friends are celebrating their first Christmas as a married couple, in a new house, with a new baby or any other exciting holiday firsts. Be sure to call it out in your personal message to them.

2. Miss-you message not required. If not being together for Christmas is a sore subject, then skip it and focus your message around love, gratitude or a warm holiday wish instead.

3. If you’re sending the package to people or family you know who are facing a difficult time, you may wish to choose quieter language, with more focus on peace and hope, as opposed to “Happy Holidays” or “Merry Christmas” wishes.\

4. One Hallmark writer likes to keep it simple by closing with “Love,” for everyone on her list, no matter how close the relationship is. She just figures, if ever there was a season to be all about the love, Christmas is it.

IF YOU PURCHASE A PACKAGE FOR YOUR STAFF

Your own custom letter, directly to your staff, will have a profound impact, especially during this time.

We've created some sample templates you can peruse and invite you to change the wording as you see fit.

SAMPLE THANK YOU LETTER

SAMPLE CHRISTMAS LETTER

Say thank you to staff during this unprecedented year, wish them a Merry Christmas or give them a gift just because. There's so many reasons to say THANK YOU!




When does the Gift Package expire?


Gift Cards will never expire. The gift card comes preloaded with the dollar amount you purchased for your staff member. (Ie. - If you chose the Home Hotel Signature Suite Gift Package for $175, this total amount will be loaded on to the gift card).

The Explore Pass program expires June 30, 2021. Encourage your recipient to redeem the pass prior to the date. This pass is included free with your purchase. Visit www.ExplorePass.ca to learn about redemption options.




What locations can the gift package be redeemed at?


d3h Hotels has 13 hotel locations across Saskatchewan and Alberta. To view redemption options, go to the Shop All page and read the description under each room type of valid locations for redemption. NOTE: Not all hotel locations have all room types. Please read each product description carefully to ensure you know which locations have which room types.





LOCATIONS FOR REDEMPTION

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